Terms of Service

The terms that govern your use of the Progmatrix website and our training services.

Last updated: 26 September 2026

These Terms of Service ("Terms") govern your access to and use of the Progmatrix website at progmatrix.com (the "Website") and the online IT training courses, demo sessions, curricula, and related services we provide (together, the "Services"). By using the Website or enrolling in any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.

On this page
  1. Acceptance of these terms
  2. About our services
  3. Eligibility
  4. Enquiries, demos, and enrolment
  5. Fees and payment
  6. Cancellations and refunds
  7. Course delivery and scheduling
  8. Intellectual property
  9. Acceptable use and your conduct
  10. Accuracy of information you provide
  11. No guarantee of outcomes
  12. Third-party content and links
  13. Disclaimers
  14. Limitation of liability
  15. Indemnification
  16. Changes to the services and terms
  17. Governing law
  18. How to contact us

1. Acceptance of these terms

By accessing the Website, submitting a form, booking a demo, or enrolling in a course, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference.

2. About our services

Progmatrix provides live, instructor-led online IT training courses, along with demo sessions and learning materials such as downloadable curricula. Course content, structure, duration, and schedules are described on the relevant course pages and may be updated as technologies and industry practices evolve.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to enrol in our Services. By enrolling, you represent that you meet this requirement and that the information you provide is accurate.

4. Enquiries, demos, and enrolment

You may contact us or request a free demo session through the forms on our Website. Submitting a form is a request for information or a demo and does not by itself create an enrolment or a binding contract for a course. Enrolment is confirmed only once you receive written confirmation from us and any applicable fee is paid.

5. Fees and payment

Fees for our courses, where applicable, and the accepted methods and schedule of payment, will be communicated to you before you enrol.

6. Cancellations and refunds

All payments made to Progmatrix for courses, training programs, job support, mentoring, or other services are non-refundable and non-transferable. Once a payment is completed and access to the purchased service or program is provided, no cancellations, refunds, or chargebacks will be accepted, except where required by applicable law. Customers are advised to review the program details and terms carefully before making a payment. For any questions regarding a purchase, please contact Progmatrix through the contact details provided on our website.

7. Course delivery and scheduling

Courses are delivered online through live sessions on scheduled dates and times. We may, where reasonably necessary, adjust schedules, session timings, instructors, or delivery arrangements. Where a change is significant, we will make reasonable efforts to notify enrolled participants in advance. You are responsible for having a suitable internet connection and device to attend live sessions.

8. Intellectual property

All content on the Website and within our Services — including course materials, curricula, downloadable documents, text, graphics, logos, and the Progmatrix name — is owned by or licensed to Progmatrix and is protected by intellectual property laws. We grant you a limited, personal, non-transferable, non-exclusive licence to access and use course materials solely for your own learning.

You may not, without our prior written permission:

  • Copy, record, reproduce, republish, or distribute our course materials or session content;
  • Share your access with, or resell the Services to, any third party;
  • Use our content to create or deliver a competing course or service; or
  • Remove or alter any copyright or proprietary notices.

9. Acceptable use and your conduct

When using the Website and Services, you agree not to:

  • Use them for any unlawful purpose or in breach of these Terms;
  • Disrupt live sessions or harass instructors or other participants;
  • Attempt to gain unauthorised access to the Website, its systems, or other users' data;
  • Introduce malicious code, or scrape or harvest data from the Website; or
  • Submit false, misleading, or infringing information through our forms.

We may suspend or terminate your access to the Services if you breach these Terms.

10. Accuracy of information you provide

You are responsible for ensuring that the information you provide to us — through our contact, demo, newsletter, or enrolment forms — is accurate and current. We rely on this information to respond to you and deliver the Services.

11. No guarantee of outcomes

Our Services are educational. While our courses are designed to build job-ready skills and are taught by experienced practitioners, we do not guarantee any specific result, including employment, a particular salary, certification success, or any career outcome. Your results depend on many factors, including your own effort and circumstances. Any statistics, examples, or testimonials describe outcomes some learners have achieved and are not a promise that you will achieve the same.

12. Third-party content and links

Our Website and course materials may reference or link to third-party tools, platforms, certifications, and websites that we do not control. We provide these for convenience and education only, and we are not responsible for third-party content, products, availability, or terms. Third-party certifications and their requirements are set by the relevant certifying bodies, not by Progmatrix.

13. Disclaimers

The Website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

14. Limitation of liability

To the fullest extent permitted by law, Progmatrix and its instructors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Website or Services. Our total liability for any claim relating to the Services will not exceed the amount you paid to us for the Service giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Progmatrix and its instructors, employees, and partners from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Website or Services.

16. Changes to the services and terms

We may modify the Website, the Services, or these Terms at any time. When we change these Terms, we will update the "Last updated" date above, and the revised Terms take effect when posted. Your continued use of the Website or Services after a change means you accept the updated Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles. Subject to any mandatory rights or protections available to customers under applicable local laws, the courts located in Maharashtra, India, shall have jurisdiction over disputes arising out of or relating to these Terms or the services provided by Progmatrix.

18. How to contact us

If you have any questions about these Terms, please contact us: